Privacy Policy
Nexactic (ABN 30 252 795 284) ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains how we handle information when you use www.nexactic.com or contact us.
Information we collect
- Information you provide: when you submit our contact form we collect your name, email address, the topic you select and your message.
- Technical information: when you submit the contact form we also record the IP address it was sent from and the approximate country it maps to, which we retain with the enquiry to help prevent and investigate spam and misuse. Our hosting provider additionally records standard technical data such as IP address and browser type for security and reliability.
How we use your information
- To respond to your enquiry and provide the services you request.
- To operate, secure and improve our website.
We do not sell your personal information.
Storage and security
When you submit the contact form, your enquiry is emailed to us and also stored in a secured database, with access restricted to authorised personnel. We take reasonable steps to protect your information from misuse, loss and unauthorised access.
Service providers and overseas storage
We use trusted service providers to run our website, store enquiries and deliver email, including Cloudflare (website hosting) and Microsoft Azure (database and email delivery). These providers may store or process data on servers located outside Australia. We take reasonable steps to ensure they handle your information appropriately.
Cookies
This website does not use tracking or advertising cookies.
Accessing and correcting your information
You may request access to, or correction of, the personal information we hold about you, or ask us to delete it, by emailing info@nexactic.com.
Retention
We keep enquiry information only as long as needed to respond and for our legitimate business records, after which it is deleted.
Contact and complaints
Questions or complaints can be sent to info@nexactic.com. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will always be published on this page.